Practical Information
Welcome to the Cité du Chocolat Valrhona !
The Cité du Chocolat welcomes you year-round in Tain-l’Hermitage, in a unique setting where chocolate-making expertise, sensory experiences, and delicious moments come together.
Here, visitors of all ages are invited to explore the world of chocolate in all its forms, through interactive spaces, tastings, and discoveries to enjoy at your own pace. Before your visit, find our information and practical tips below to fully enjoy this immersive experience.
The Cité du Chocolat Valrhona in Tain l'Hermitage
La Cité du Chocolat Valrhona
12 Avenue du Président Roosevelt
26600 Tain l’Hermitage – France
GPS coordinates : 45.067638, 4.847876
The Cité du Chocolat is promoting environmentally friendly modes of transport
Preferential low-carbon tariff
Starting in January 2026, the Cité du Chocolat is promoting environmentally friendly modes of transport by offering a reduced fare to all visitors arriving by train, bus, or bicycle.
Simply present :
- an SNCF train ticket to Tain-Tournon station,
- a ticket from the Cars Région Drôme, Cars Région Ardèche, or Arche Agglo networks,
- or a photo of your arrival by bicycle in front of the site, to benefit from this advantageous fare.
Choosing the train or bicycle not only reduces your carbon footprint but also allows you to enjoy a more relaxed and pleasant journey, far from the constraints of driving. Together, let's make indulgence a sustainable pleasure !
PREFERENTIAL LOW CARBON TARIFF*: €9.50/pers
At the Valrhona shop:
This initiative, which promotes eco-friendly modes of transport, is also available to customers. To thank those who arrive by bus, train, or bicycle, a free adult admission ticket to the Cité du Chocolat is offered with every purchase. This gift is valid for one year, ensuring great flexibility in how it is used. Redeeming the offer is simple: customers need only present proof of travel—such as a bus or train ticket—or a photo taken with their bicycle in front of the Boutique or the Cité. This scheme encourages sustainable mobility while offering visitors a delightful culinary and cultural experience.
Information to know before your visit
- Animals : Animals, even small ones, are not allowed on the premises of the Cité du Chocolat Valrhona (including the shop and gardens), with the exception of assistance dogs.
- Smoking areas : The areas of the Cité du Chocolat Valrhona are non-smoking. This rule also applies to electronic cigarettes.
- A welcome for everyone : Because chocolate is meant to be shared, the Cité du Chocolat is accessible to people with reduced mobility and has specific facilities for visitors with disabilities. Our teams are available to offer you a personalized welcome.
- Parking : We do not have a dedicated parking lot for the Cité du Chocolat. Its location in the city center sometimes makes parking difficult, so please allow extra time for parking. Several free parking lots are located near the Cité du Chocolat Valrhona (General de Gaulle Parking / Louis Mortreux Square Parking / Clos Saint Charles Parking; Entrance to the Cité approximately 492 feet away).
Services open to all to facilitate your visit
Services open to all to enhance your visit
To ensure a pleasant and comfortable experience for all our visitors, the Cité du Chocolat offers a range of services throughout your tour.
For families, baby-changing facilities are available on-site, as well as high chairs at Comptoir Porcelana, our dining area, to ensure the youngest visitors are well accommodated.
Committed to a more responsible approach, the Cité du Chocolat also encourages visitors to bring their own reusable water bottles, which can be refilled for free on-site to help reduce the use of disposable containers.
To ensure comfort and hygiene for everyone, disposable hairnets are available at the reception desk for use with the various audio devices found along the tour route.
You can also take advantage of free lockers to store your personal belongings and enjoy the visit unencumbered, as well as free Wi-Fi access while on-site.
Finally, weather permitting, enjoy our picnic area in the gardens for a delicious break in a pleasant, shaded setting.
At the Cité du Chocolat, every detail is designed to ensure a relaxed, comfortable visit tailored to your needs, whether you are visiting with family, friends, or on your own.
A question ? We're here to help !
Need advice on planning your visit ? A question about the workshops or the restaurant menus ? Contact us via our online form or call us at +33 4 75 09 27 27. Our team will be happy to assist you in preparing your visit.
Please consult our FAQ, to answer all your questions before your visit.
Ready to dive into the world of chocolate ?
We look forward to welcoming you to the Cité du Chocolat Valrhona for a unique, indulgent, and sensory experience !
Book your visit now !